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The DataTech Labs Inc Learning Model

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Course Outline

ITIL4 MPT Exam Preparation, 4-5 Day Course

Course Objectives

In this course, you will learn to:
1) Upgrade by taking the shortest path to ITIL® 4 MP status
2) Enhance your skills and knowledge to latest version of ITIL
3) Deliver value for your clients by focusing on Value Co-creation
4) Attend a dedicated class for TCS professionals

Course Content

Module 1: The fundamentals of ITIL®4
Module 2: The CDS Module: organizational structure and value streams
Module 3: The DSV Module: The customer journey
Module 4: The HVIT Module: Digital transformations and structures to deal with them

Course Overview

Courese Overview Below:
1) ITIL 4 Specialist Create, Deliver and Support
2) ITIL 4 Specialist Drive Stakeholder Value
3) ITIL 4 Specialist High Velocity IT
4) ITIL 4 Strategists Direct Plan and Improve

Who Should Attend

This course is intended for:
1) Any IT Professional in a technical role
2) Any IT Professional in a managerial role
3) Any IT Professional who manages products, services, processes, projects, or programmers


To qualify for the transition module, candidates need to hold ITIL v3 Expert or a minimum of 17 credits from ITIL v3 qualifications

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