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CDS The Data Tech Logo Whole long logo 1536x485 1

Create, Deliver & Support

The DataTech Labs Inc Learning Model

CDS course CGEIT real
CDS iamge for

Course Outline

CDS Exam Preparation, 4-5 Day Course

Course Objectives

To assess whether the candidate can demonstrate sufficient understanding and application of ITIL 4 to the creation, delivery and support of services, as described in the syllabus below, to be awarded the ITIL 4 Create, Deliver and Support qualification. The ITIL 4 Create, Deliver and Support qualification is one of the pre-requisites for the designation of ITIL 4 Managing Professional which assesses the candidate’s practical and technical knowledge about how to run successful, modern IT-enabled services, teams and workflows

Course Content

Module 1: Understand how to plan and build a service value stream to create, deliver and support services
Module 2: Know how relevant ITIL practices contribute to creation, delivery and support across the SVS and value streams
3) Module 3: Know how to create, deliver and support services

Course Overview

1) The learning outcomes of the ITIL 4 Create, Deliver and Support (CDS) qualification and the assessment criteria that a candidate is expected to meet for each learning outcome (with reference to the ITIL 4 Create, Deliver and Support publication and the ITIL Practice Guide library)

Who Should Attend

This course is intended for:
1) The AXELOS Examination Institute partner, PeopleCert
2) Accredited Organization partners

Prerequisites

1) Individuals continuing of their journey in service management
2) ITSM managers and aspiring ITSM managers

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